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Welcome to Real Time Claims

Important Customer Announcement:

Under FCA regulations Real Time Claims Limited has decided to no longer be authorised and regulated by the Financial Conduct Authority in respect of regulated Claims Management activities as from 28 June 2019.

As a result, this means we will no longer be able to represent you with your mis-sold PPI/PBA complaint(s). We have also contacted your lender(s) and informed them of our decision.

Your options are as follows;

  • You may continue your complaint directly with your lender(s)
  • You may approach an alternative Claims Management Company to represent you –
  • You may contact the Financial Ombudsman Service who will be able to give further advice. More information can be found on their website -

Thank you for the opportunity of being of service to you and we hope you have a successful outcome to your claim.

Yours sincerely,

The Real Time Claims Team