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5th June 2014
PPI compensation victims have been reportedly underpaid by £1bn due to banks and credit card firms excluding penalty fees and charges from compensation calculations.
Posted in Payment Protection Insurance, PPI, Compensation, Lloyds Banking Group, Barclays, MBNA, Capital One, mis-sold PPI, Financial Ombudsman Service, FOS, PPI Premiums
6th March 2014
More than 1000 complaints a day about mis-sold PPI continue to be sent to the Financial Ombudsman Service.
Posted in Complaints, Financial Ombudsman Service, FOS, PPI, Bank of Scotland, Barclays, MBNA, HSBC, Lloyds TSB
29th May 2013
Consumers complained to the Financial Ombudsman Service (FOS) in record numbers last year, says Chief Ombudsman Natalie Ceeney.
Posted in PPI, UK Banking, PPI Scandal, FOS, Ombudsman