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News Article

Important Customer Announcement.

6th June 2016

We have recently been made aware of a potential fraud, involving telephone calls from someone claiming to be from Real Time Claims.  Clients are typically told that their case has been successful and that in order to release their funds they are asked to purchase cash vouchers through a local high street shop and use the reference code to send the payment by email or over the telephone. The two voucher schemes commonly used are Ukash and Paysafecard. 

Please note that we would never ask for any upfront payment. We operate on a strictly no win, no fee basis (unless you decide to cancel once we have progressed your case). If you have received a successful compensation payout from your lender as a result of any mis-selling we will inform you of this in writing and send you an invoice for the payment of our fee. If you have been a victim and paid money via the Ukash or Paysafecard voucher scheme or have received a telephone call requesting such a payment, please contact UKash immediately on 0808 234 6244 or Paysafecard on 0845 021 3059 (open 24 hours) and report the matter to Action Fraud on 0300 123 2040.

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